Q & A's

   How do I set up a tour of an available property?​​ ​​
If you are interested in showing one of our properties, please give our office a call at 704-469-0014 or send us an e-mail to Hunter@phmgt.com and we will call you back as quickly as possible.
What do I do if I am interested in leasing a property?
1.       Potential renters must tour the property to see if it meets their needs.
2.      A lease application must be completed and returned to Preferred Home Management, LLC along with a $50.00 application fee for each adult occupant. Instructions are on the application. Applications, and application fees, are acceptable via fax.
Who must fill out an application?
Each adult (that would be anyone over the age of 18) planning to occupy the property must fill out an application. So, if there are three adults intending to live in the Property, it would be $50.00 x 3, or $150.00.
   
What is your application fee?
Our application fee is $50 per applicant.
What do I need to submit with my application?
        1.    Valid government issued identification
        2.    Your most recent pay stub or other verification of your income
        3.    Proof of immigration status, if not a US citizen
        4.    A current Landlord reference
        5.    $50 non-refundable application fee in the form of cash or money order or pay over the phone with a credit or debit card.
No application will be processed until all of the above items are received
  
How long does it take to process my application?
Applications are typically processed within 2 business days or less.
  
What happens if I bring in an application when there is already an application submitted on the property?
All applications are accepted and processed on a first come-first served basis. Due to our fiduciary relationship to the owner, if more than one application is submitted before approval of an application, we are required to select the highest rated application. Application fees ARE NOT refundable. However, if you decide to go with another one of our properties, you need not submit another application or fee unless 90 days have passed.
  
Do I need Renters Insurance?
Yes, our residents are solely responsible for insuring their own personal property that is located or stored upon the property leased. Any loss from the risks of damage, destruction or loss resulting from theft, fire, storm and other hazards and casualties are your sole responsibility, so make sure you are covered!
  
How do I pay rent?
Any amounts due upon lease signing and prior to move-in must be paid in certified funds. Subsequent Monthly Rents are due on the 1st of each month and may be paid by personal check. However, personal checks must be drawn from an in-state bank; WE DO NOT ACCEPT PERSONAL CHECKS FROM OUT-OF-STATE BANKS for rent payment.
Checks should be made out to Preferred Home Management, LLC, and mailed to:

Preferred Home Management, LLC
1318 Armstrong Ford Rd.
Belmont, NC 28012
  

​​  What happens when my application is approved?
We will contact you as soon as possible to let you know that you have been approved. Then you will have 3 business days to sign the lease and pay the security deposit to secure your new home. This payment must be made in the form of certified bank check or money order. No personal checks or cash are accepted.

What does the lease look like?
Most of our Landlords use the North Carolina Association of REALTORS Residential Lease form. For property specific issues, an addendum is used. For those that don't use the NCAR form, we will provide the proprietary lease to you upon acceptance of your application.

How long are your leases?
Our leases are for a minimum of 12 months.
  
Can I bring my dog or cat with me?
It depends - each Landlord is different. If the property owner accepts animals, there is a non-refundable pet fee of $350 - $450 per animal. All animals must be disclosed during the application process and listed in the Lease Agreement. Any damage done by the pet is the responsibility of the resident. All pets must be registered and immunized in accordance with local ordinances. No pets can be tied on the property. Several breeds of dogs will not be accepted under any circumstances. The breeds we do not permit are Pit bull and Rottweiler, or any other breed that may be deemed vicious in our sole discretion.
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What am I responsible for as a resident?
        1.   Securing all utilities unless otherwise provided
        2.    Lawn care, unless otherwise provided
        3.    Changing the furnace/air conditioning filters      regularly
        4.    Minor repairs including, but not limited to, replacing light bulbs 
                and unclogging clogged toilets and drains.
        5.    Changing the smoke detector batteries during tenancy. (these are working when you move in).
        6.    All pest control.
        7.    Complying with all Homeowner Association Rules.
   
  How much security deposit is required?
Typical, security deposits are one month’s rent. However, they can vary, as Landlords reserve the right to establish and/or change the amount of the security deposits.

What can my Security Deposit be used for?
 Under the Security Deposit act there are a number to things that it can be used for. Click Below to see the NC Security Deposit Act.


When is rent due?
Rent is due on the first (1st) of the month.
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Where do I find an application?
A downloadable application link is located below
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Security Deposit Act
Application